Welcome to our Help & Services Section

Free* delivery

Enjoy shopping from xcite.com.sa from the comfort of your home while we deliver your products to your doorstep in all cities all over KSA (Saudi Arabia) for FREE on orders that are valued at 200SAR or above! Orders below 200SAR will have a 30SAR charge incurred.

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Check Order Status

Track your orders, know where they are, and be in total control over your product’s trip to its new home, your home.

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Easy returns

If you have would like to return a product you have purchased from us, feel free to contact our customer service call center on by calling 8004333334 / 920011064 all everyday

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Our Flyer

Are you looking for our latest offers and want to learn more about our product collection?

Check out our interactive flyer


Products that require installation, such as TVs larger than 43-inch, will be installed by our team of experts for free. This is not applicable for Air Conditioners where there will be an installation fee.

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Forgot Your Password?

It happens to the best of us! Don’t worry, you are not out of luck, xcite.com.sa will help you set up a new one!.

Set up new password

Contact Us

Follow us on twitter, Join us on Facebook, send us your inquiries, or simply call us!

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Got a question? We have a collection of the questions that we are asked most often.

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Conditions of use

These are the terms and conditions of use of xcite.com (the “Conditions of Use”):

"This website xcite.com.sa, owned and operated by Alghanim International Electronics is provided as a service to you and is intended to allow its users to browse and/or order products and other goods or services. As a user of this website, you acknowledge that your use of xcite.com.sa for any reason including any transactions that you make is subject to our Conditions of use."

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Your privacy is important to xcite.com.sa. If you would like to know about the steps that we take to protect the personal data that you give us then please take a moment to familiarize yourself with our privacy policy and of course do let us know if you have any questions.

Read our Privacy Policy